Last Updated: September 3, 2026

These Terms govern the use of www.danceandholidays.com and the services offered under the Dance & Holidays brand. For each trip, they are supplemented by the trip page, the specific offer, the pre-contract information, the applicable standard information form, and the individual booking confirmation or contract. If there is any conflict, all mandatory legal rights and any trip-specific term that is more favourable to the traveller will prevail.

1. Business Identity and Contact Details

The service provider, organiser and, where applicable, retailer is VBV VIAJES S.L., trading as Dance & Holidays:

• Spanish tax number: B27683739.
• Registered office: Calle Haití 2, 1st floor, 08023 Barcelona, Spain.
• Barcelona Commercial Registry: Section 8, sheet B-655711, entry 1.
• Principal activity: CNAE 7911.
• Email: info@danceandholidays.com.
• Commercial telephone and WhatsApp: +34 634 606 924.
• Website: www.danceandholidays.com.

VBV VIAJES S.L. has filed the Catalan responsible declaration for package-travel and linked-travel-arrangement insolvency protection, reference FUE-2026-05319136, and appears on the public list maintained by the Catalan Consumer Agency.

2. Scope and Nature of the Services

Dance & Holidays designs and sells themed experiences that may combine accommodation, transport, transfers, dance classes or events, cultural, gastronomic and leisure activities. Whenever a combination meets the legal definition of a package, VBV VIAJES S.L. acts as organiser and assumes the obligations imposed by law, even where individual services are performed by third-party suppliers.

If a specific offer is a standalone travel service or falls into another legal category, this will be identified before booking and the relevant legal regime will apply. Separate invoicing or the use of different suppliers does not by itself turn a package into simple intermediation.

3. Information Before Booking

Before a traveller becomes bound or makes a payment, Dance & Holidays will provide clearly, legibly and in a form that can be retained:

• The applicable statutory standard information form.
• The destination, itinerary, dates, duration and number of nights.
• Included transport and transfers, with relevant locations and times or approximate times.
• Accommodation, meals, visits, classes, events and other included services.
• The approximate group size and any minimum number of participants.
• The language of the services and their suitability for persons with reduced mobility.
• The total price, taxes, possible additional costs and payment schedule.
• General passport, visa and health requirements.
• Cancellation conditions and any offered insurance.
• The identity of the organiser and the insolvency-protection and emergency-contact details.

Mandatory information will be supplied at least in Spanish and in Catalan when legally requested. An English or other-language version may be supplied for international travellers. Essential pre-contract information becomes part of the contract and may be changed only as permitted by law.

4. Enquiry, Booking and Contract Formation

A website form, social-media message or WhatsApp message is an enquiry and does not by itself secure a place. Before payment, the traveller will receive the applicable offer and pre-contract documentation.

A booking is formed when the traveller expressly accepts the offer and these Terms, makes the required payment, and Dance & Holidays issues written confirmation on a durable medium. Receipt of acceptance will be confirmed by email or equivalent without undue delay and, where Spanish e-commerce rules apply, within 24 hours.

The electronic contract will be stored for the statutory period and a copy may be requested. Input errors can be corrected before confirmation by contacting info@danceandholidays.com. A lead booker must be authorised to manage a group booking, but every traveller must receive or have access to the contractual information. Unless a specific trip states otherwise, bookings are for persons aged 18 or over.

5. Price, Payments and Invoices

The total price in euros, including applicable taxes, is the price stated in the specific offer. That offer will identify included and excluded services, any single-room supplement, the deposit, balance-payment dates, payment methods and any additional cost that cannot reasonably be calculated in advance.

A deposit is not automatically non-refundable. It forms part of the trip price and will be treated in accordance with Section 9 and the adequate and justifiable termination fee applicable to the booking.

If a payment deadline is missed, Dance & Holidays will provide written notice and a reasonable period in which to remedy the non-payment. Continued non-payment may result in termination, subject only to legally justifiable costs or fees. A receipt or invoice will be provided. Optional extras will not be added without express consent.

6. Price Changes After Booking

A price increase after booking is possible only where the contract expressly reserves that right and only because of direct changes in:

• Passenger-transport fuel or other energy costs.
• Taxes or fees imposed by third parties.
• Exchange rates relevant to the package.

The same calculation method entitles the traveller to a price reduction if those costs fall.

Any increase must be notified on a durable medium, with the reasons and calculation, no later than 20 calendar days before departure. If the increase exceeds 8% of the package price, the traveller may accept it, accept a substitute package where offered, or terminate without a fee and receive the statutory refund.

7. Transfer to Another Traveller

The traveller may transfer the package to another person who satisfies all applicable conditions by giving reasonable notice on a durable medium. Notice received at least seven calendar days before departure will be considered reasonable. The transferor and transferee will be jointly liable for any outstanding balance and for the actual, reasonable and evidenced transfer costs, which Dance & Holidays will substantiate on request.

8. Changes Before Departure

Dance & Holidays may make insignificant changes only where that right was reserved and the change is communicated clearly on a durable medium.

A significant change to a main feature, an inability to meet an accepted special requirement, or a proposed price increase exceeding 8% will trigger prompt notice describing the change, its effect on the price, a reasonable response period and any proposed substitute package. The traveller may accept the change or terminate without a fee. Silence will have only the consequence expressly stated by law and in the notice and will not automatically be interpreted against the traveller.

A lower-quality or lower-cost substitute package will result in an appropriate price reduction. Where the traveller terminates, all payments must be refunded within 14 calendar days.

9. Termination by the Traveller

The traveller may terminate the contract at any time before departure. Dance & Holidays may deduct an adequate and justifiable termination fee. A specific offer may contain a reasonable standard schedule based on the notice provided, non-recoverable commitments, cost savings and the possibility of reselling the services.

Where no standard schedule applies, the termination fee will equal the package price minus the cost savings and income obtained from the alternative use of the travel services. Dance & Holidays will justify the calculation on request.

No termination fee will apply where unavoidable and extraordinary circumstances occurring at or near the destination significantly affect performance of the package or the carriage of passengers to the destination. In such cases, all payments will be refunded, without additional compensation.

Cancellation must be sent to info@danceandholidays.com on a durable medium. Refunds will be made without undue delay and within 14 calendar days after termination, normally to the original payment method.

An ordinary online package booking does not by itself carry a free 14-day cooling-off period. In addition to the rights above, a package-travel contract concluded away from business premises carries the statutory 14-day withdrawal right.

10. Cancellation by Dance & Holidays

Dance & Holidays may cancel the package before departure and refund all payments without additional compensation only where:

• The stated minimum number of participants is not reached and the traveller is notified by the contractual deadline, which will never be later than 20 days before a trip lasting more than six days, seven days before a trip lasting between two and six days, or 48 hours before a trip lasting less than two days; or
• Unavoidable and extraordinary circumstances make performance impossible and notice is given without undue delay before departure.

The refund will be made within 14 calendar days. A voucher, postponement or future-travel credit will replace a monetary refund only with the traveller’s express written consent. All other statutory refund and compensation rights remain available.

11. External Flights, Arrival, No-Show and Excluded Services

Flights or other services purchased directly by the traveller are outside the package unless expressly included in the offer or booking confirmation. Travellers must select times compatible with the official meeting or transfer locations and time windows disclosed before booking.

If the delay of an external service causes a missed transfer or activity, Dance & Holidays will provide the assistance legally required and will try to arrange an alternative. Actual additional costs may be charged where the cause is not attributable to the organiser and is not covered by the contract or insurance.

A no-show or voluntary abandonment will be treated as termination by the traveller under Section 9, after deducting any cost savings and alternative income obtained.

12. Performance of the Package and Responsibility

VBV VIAJES S.L. is responsible for the proper performance of the obligations within its legal scope as organiser and/or retailer, even where hotels, carriers, venues, instructors, guides, restaurants or other suppliers perform the individual services. Complaints relating to the package may be directed to Dance & Holidays.

The traveller must report any lack of conformity without undue delay to the contact provided for the trip. Dance & Holidays will remedy it unless this is impossible or entails disproportionate costs. Where it fails to do so within a reasonable period, the traveller may remedy the lack of conformity and recover the necessary costs in the circumstances provided by law.

If a significant part of the package cannot be performed, suitable alternatives will be offered at no additional cost and, where possible, will be of equivalent or higher quality. Alternatives of lower quality will result in an appropriate price reduction. Where legally required and transport forms part of the package, equivalent repatriation will be arranged without undue cost.

13. Price Reduction, Compensation and Legal Limits

The traveller is entitled to an appropriate price reduction for any period of lack of conformity unless it is attributable to the traveller, and to the compensation legally available for resulting loss or damage.

Compensation will not be due where Dance & Holidays proves that the failure is attributable to the traveller, to an unconnected third party and was unforeseeable or unavoidable, or to unavoidable and extraordinary circumstances. These grounds do not remove any right to assistance, alternative arrangements, price reduction or refund that continues to apply by law.

Applicable international conventions and passenger-rights regulations may limit compensation where legally permitted. Liability for personal injury, intentional conduct, negligence or any mandatory right is not excluded or limited. Double recovery for the same loss is not permitted.

14. Assistance and Impossible Return

Dance & Holidays will provide appropriate assistance without undue delay to a traveller in difficulty, including information on health services, local authorities and consular support, and assistance with communications and alternative arrangements. Only actual and reasonable costs may be charged where the difficulty was caused intentionally or negligently by the traveller.

Where unavoidable and extraordinary circumstances prevent the agreed return, the statutory accommodation obligation will normally cover up to three nights per traveller, subject to the exceptions and enhanced protections applicable to persons with disabilities or reduced mobility and their companions, pregnant travellers, unaccompanied minors and persons requiring specific medical assistance who notified their needs within the legally required period.

A trip-specific emergency contact will be provided before departure. The general commercial WhatsApp number is not an emergency channel unless expressly identified as such.

15. Passports, Visas and Health Requirements

Dance & Holidays will provide the general passport, visa and health information required by law. Because these requirements depend on nationality, residence, transit routes and personal circumstances, travellers must provide accurate information, consult current official sources and obtain the required documentation in time.

Refusal of boarding or entry caused by a failure attributable to the traveller will be treated in accordance with Section 9, without affecting any rights arising from incorrect information supplied by Dance & Holidays.

16. Health, Accessibility and Special Requirements

Before booking, travellers may request precise information about the suitability of a trip for persons with reduced mobility or other needs. A special requirement will be considered accepted only when confirmed in writing by Dance & Holidays.

Only health, allergy or accessibility information necessary to provide the service should be shared. Special-category personal data will be processed in accordance with the Privacy Policy and, where required, with explicit consent. Accepted dietary or allergen requests will be passed to the relevant suppliers, but an environment free from traces can be guaranteed only with the supplier’s express confirmation.

17. Physical Activities, Dance and Conduct

Dance classes, excursions and other activities may involve physical exertion and ordinary risks. Travellers must assess their own fitness, use the required equipment and follow safety instructions. This does not constitute a waiver of legal rights or exclude any liability that legally corresponds to Dance & Holidays or a supplier.

Respectful behaviour and consent in dance are required. Harassment, violence, discrimination, property damage and illegal conduct are prohibited. Objectively necessary and proportionate restrictions or removal from an activity or trip may be applied for safety reasons or serious misconduct, with the reasons documented. Recoverable amounts relating to unused services will be returned after deducting legally claimable costs and damage.

18. Accommodation and Shared Rooms

The category, location and essential characteristics of the accommodation are those stated in the specific offer. Preferences relating to beds, floors, views or roommates are guaranteed only when confirmed in writing.

If an assigned roommate cancels, Dance & Holidays will propose reasonable alternatives. No undisclosed single-room supplement will be charged without the traveller’s express agreement. The accommodation provider’s safety and house rules apply.

19. Insurance and Insolvency Protection

VBV VIAJES S.L.’s insolvency protection, its professional/public-liability insurance and any assistance or cancellation insurance held by the traveller are separate forms of protection.

VBV VIAJES S.L. maintains AXA surety policy no. 7751-86616060, which is annually renewable, initially effective from June 1, 2026, with a first expiry date of June 1, 2027 and an insured sum of EUR 100,000 for travel-agency insolvency.

The insurer is AXA Seguros Generales, S.A. de Seguros y Reaseguros, Spanish tax number A60917978, with registered office at Calle Monseñor Palmer 1, 07014 Palma de Mallorca, Spain. The intermediary recorded in the policy is INTERMUNDIAL XXI, S.L., code 617087-373, Paseo de Recoletos 27, 4th floor, 28004 Madrid; email produccion@intermundial.es; telephone +34 915 420 209.

Affected persons may report a claim or request application of the guarantee directly from AXA’s Claims Department at aperturas.empresas@axa.es or by filing the claim at an AXA office. Subject to its terms and limits, the guarantee covers refunds for services not performed because of the insolvency of VBV VIAJES S.L. and, where passenger transport forms part of the package, repatriation and necessary accommodation prior to return. It does not by itself cover the insolvency of another supplier.

VBV VIAJES S.L. separately holds AXA civil-liability policy no. 86616160, annually renewable and initially effective from June 1, 2026, with a general maximum indemnity of EUR 1,500,000, subject to the policy’s sublimits, exclusions and other conditions. This insurance does not replace the insolvency guarantee or a traveller’s assistance or cancellation insurance.

Competent authority: Agència Catalana del Consum, Carrer del Foc 57, 08038 Barcelona; telephone 012; consum.gencat.cat. Travellers may claim directly against the established protection system using the supplied documentation.

If assistance or cancellation insurance is included in a particular trip, the pre-contract information will identify the insurer, cover, exclusions, excesses and claims channel. The expression “insurance included” does not expand the terms of the relevant policy. Travellers should obtain appropriate insurance for external flights and other costs not included in the package.

20. Personal Data and Images

Personal data will be processed in accordance with the current Privacy Policy, which must identify VBV VIAJES S.L. as controller and explain the legal bases, recipients, international transfers, retention periods and data-subject rights. Data necessary to perform the contract may be shared with destination suppliers under the safeguards required by law.

Consent to use a traveller’s image or voice for promotional purposes will be separate, specific, optional and revocable for future use. The main travel service will not be conditional on such consent where the image is not necessary to perform the trip.

21. Intellectual Property and Website Use

Owned or licensed content, trademarks, text, photographs, video and website design are protected. Personal viewing is permitted, but commercial exploitation requires prior authorisation. Third-party rights remain with their respective owners.

Dance & Holidays will use reasonable care to maintain the accuracy and security of the website and will be responsible for booking-system errors attributable to VBV VIAJES S.L. Inspirational images do not replace the written contractual description of the trip.

22. Complaints and Dispute Resolution

Incidents during a trip should be reported to the operational contact provided. Later complaints may be sent to info@danceandholidays.com or to the registered office, identifying the booking, relevant facts and requested remedy. Dance & Holidays will acknowledge receipt on a durable medium and respond as soon as possible and, in all cases, within 30 days.

Official Catalan complaint, claim and report forms are available to consumers. If a complaint is not resolved, a consumer may contact the public consumer service corresponding to their home address. Mediation is voluntary and free. Consumer arbitration will be binding only where valid membership or acceptance exists. Following an unresolved direct complaint, Dance & Holidays will identify on a durable medium at least one competent alternative dispute-resolution body and state whether it will participate.

The former European Union Online Dispute Resolution platform was discontinued and repealed on July 20, 2025; consequently, no obsolete platform link is provided.

23. Governing Law and Jurisdiction

These Terms are governed by Spanish law and, where relevant, Catalan law, without depriving consumers of any mandatory protection applicable in their country of habitual residence.

Jurisdiction for consumer disputes will be determined by mandatory rules, including the consumer’s home court where applicable. Consumers are not subject to compulsory exclusive jurisdiction in Barcelona. For valid non-consumer relationships, and unless a mandatory rule provides otherwise, the courts of Barcelona will have jurisdiction.

24. Languages, Records and Changes to These Terms

The Spanish and English versions are intended to have the same meaning. Any discrepancy will be interpreted consistently with the accepted offer, good faith, the version supplied to the traveller and any more favourable mandatory rule. The Spanish version will be the reference version for Spanish authorities.

Each booking is governed by the version delivered to and accepted by the traveller when the contract was made. Later updates apply to new bookings and will not retrospectively change a confirmed contract unless required by law or validly accepted by the traveller. If one provision is invalid, the remainder will continue to apply to the extent legally possible.

Mandatory Pre-Payment Information

Before making any payment or becoming bound by a booking, travellers must receive the applicable Spanish statutory standard information form and the principal package-travel rights contained in Annex II of the consolidated Spanish consumer legislation. The official text is available at: Spanish Package Travel Law — Annex II.